At Art Village Nursery, we are committed to providing a transparent and fair refund process for our families. Please review our refund policy below. If you have any questions, our team is always available to assist you.

1. Registration Fees

• Registration Fees: The registration fees are non-refundable.

2. Tuition Fees

Refund Eligibility:

1. If the child attended the Nursery for 2 weeks or less, a month's fee is deducted.
2. If the child attended two weeks to one month, two month's fees are deducted.
3. If the child attends for more than a month, the full term's fees will be deducted.

No refunds or fee adjustments will be issued in case of absence or illness.

3. Withdrawal Process

• To request a refund, parents/guardians must submit a written withdrawal request to admin@artvillagenursery.com at least one month prior to the intended last day of attendance.
• Refunds will be processed within 14 business days of the last day of attendance.

4. Non-Refundable Items

The following items are strictly non-refundable:

• Uniforms
• Additional resources
• Extra Curricular fees
• Transportation fees

5. Exceptional Circumstances

• In cases of exceptional circumstances (such as medical emergencies or family relocation), please contact our administration by email at admin@artvillagenursery.com, or call +971 04 288 6502 to discuss possible refund options. Each case will be reviewed individually.

6. Method of Refund

• Approved refunds will be issued via bank transfer to the original payer.

7. Contact Us

If you have any questions or require further clarification regarding our refund policy, please contact:

Art Village Nursery

Email: admin@artvillagenursery.com

Phone: +971 04 288 6502

Address: 16th street, villa 71, Jumeirah 2 - Dubai, United Arab Emirates

Art Village Nursery reserves the right to amend this refund policy at any time. Any changes will be communicated via our website and/or direct communication to enrolled families.